Job Title: Front Desk Assistant


Location: Kampala


Roles and responsibilities

Front Desk

  • Serve visitors by greeting, welcoming and directing them appropriately; notify company personnel and clients of visitor arrival.
  • Sort and distribute incoming/outgoing correspondences such as parcels.
  • Act as the initial point of contact for internal and external clients

SHUG administrative duties, operations, and management

  • Provide general administrative and clerical support, including scanning and copying
  • Organize scheduled appointments, such as tracking of clients board room bookings
  • Assist in the preparation of regularly scheduled reports – such as organizing reports in Excel.
  • Support in the supervision of office cleaning.
  • Ensure office and café supplies are replenished monthly
  • Assist in sourcing quotations, analyze quotes, recommend preferred service providers, providing oversight to ensure timely and cost-effective delivery of services
  • Maintain monthly procurement, requisition monitoring tools
  • Maintain procurement, requisition, asset registration and similar monitoring tools on a monthly basis.
  • Support repairs and maintenance of SH property and assets in a timely manner


Minimum Qualifications:

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. computer, projector, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of outlook – most preferably MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Any relevant bachelor’s (Administration, Communications, Business Management, Social Work) degree is a must


How to apply

Interested applicants submit their applications online using the link below:


Application deadline: 10th March 2023

Only shortlisted candidates will be contacted for interviews.

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