Vacancy Title: Project Management Lead

  • Type: FULL TIME
  • Industry: Financial Services
  • Category: Management

Company: Tugende

Duty Station: Within Uganda, Kampala, East Africa


Reports to: Head of Business Support Job Grade: L4 Application Closes: 22nd March 2024

About Tugende: Tugende uses asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Tugende’s core asset finance packages include medical and life insurance, training, safety equipment, and digital credit profiles in addition to affordable asset financing for SMEs. By helping clients grow economically and build digital track records of responsibility, we are creating a long-term ecosystem for MSMEs to grow and thrive.

About this role: The Project Management Lead is an experienced project management professional responsible for managing a small team of Project Management Officers and a selected number of special projects in Tugende. They ensure that all projects under the Project Management Department are managed effectively from project definition and set-up, project planning, project team selection and management, data analysis, internal collaboration, external stakeholder management, ownership transfer, defining and delivery upon KPIs, budgeting, and financial management. Projects managed are focused on internal process improvement (LEAN) projects or new business development projects.

Key responsibilities:

Leadership and Team management:

  • Align project management department objectives with the organization’s strategy.
  • Manage Tugende’s project portfolio, prioritizing internal process improvements, new business development, and partnerships projects based on strategic objectives.
  • Provide strong leadership to the Project Management Team.
  • Foster a collaborative and high-performance culture within the project management department.
  • Document, implement, and improve organizational project management department policies, procedures, and tools.
  • Develop and manage the project management department budget.

Stakeholder Management:

  • Building and maintaining strong relationships with project sponsors and relevant stakeholders.
  • Facilitate project meetings and workshops.
  • Coordinate project activities and identify project progress and risks.

Project Management and Planning:

  • Support Project Management Team and Department Heads with defining issues, root causes, prioritizing, and developing projects.
  • Data analysis to set goals and monitor progress on project KPIs.
  • Develop and manage project budgets, risks, and resource allocation.
  • Oversee the development of projects and ensure timely execution.

Project Management Monitoring & Reporting:

  • Proactively identify problems and process inefficiencies.
  • Manage and track quarterly priority goals for the project portfolio.
  • Provide regular project status reports and budget management updates to senior management.
  • Document project creation, development, and execution.

New Business Development:

  • Collaborate with marketing/customer insights department for new high-potential products and services.
  • Develop cross-departmental proposals to pilot new or improved products and services.
  • Implement new product pilots.
  • Cooperate with credit and procurement departments for new products.

Qualifications and skills:

  • Bachelor’s degree in Business, Administration, Project Management, or related field.
  • Project Management Professional (PMP) Certification or experience with process improvement (LEAN) is advantageous.
  • Proven work experience as a senior project manager or similar role for at least 5 years.
  • A minimum of three years’ experience in a supervisory position.
  • Strong leadership and stakeholder management skills.
  • Excellent organizational, planning, and data analytical skills.
  • Strong attention to details and technicalities.
  • Good written and verbal communication skills.
  • Proactive self-starter who can work independently.
  • Multi-tasker with good collaboration and problem-solving skills.

What will you gain?

  • Career Trajectory: Potential growth and exposure to different functions within business support.
  • Career Development: Constant skills development and furthering career.
  • Meaningful Work: Helping entrepreneurs earn a living and changing the face of the boda-industry.
  • Great Team: Joining a smart, fun, and growing team.

More About Tugende: Tugende means “let’s go” in Luganda, signifying the company’s mission. Recognized as a 2012 Unreasonable Fellow, 2014 Echoing Green Global Fellow, 2016 GSBI Fellow, and received the MIT Zambezi prize in 2015. Awarded the 2021 Inclusive Fintech50 and African Banker 2022 Financial Inclusion Award.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree


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